Name and Surname: Turkish Republic Identity Number: Address: Telephone: Email:
Article 2 – Subject
The subject of this agreement is the sale and delivery of the product, the characteristics and sales price of which are specified below, ordered electronically by the BUYER from the SELLER's website www.hafkha.com , and the determination of the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.
The BUYER acknowledges and declares that they have accessed all preliminary information electronically, including the seller's title, address, contact information, the basic characteristics of the product for sale, the sales price, payment method, delivery, and the right of withdrawal, and that they have read and understood this information and placed the order accordingly.
The preliminary information form and invoice found on the www.hafkha.com website are integral parts of this agreement.
The type, quantity, sale price, payment method, delivery and billing information of products purchased electronically are specified during the order process.
The person to be invoiced and the person making the contract must be the same. The BUYER is solely responsible for all consequences arising from incomplete or incorrect information provided.
The SELLER may verify the accuracy of the information provided by the BUYER if deemed necessary, and may suspend or cancel the order if there are any inaccuracies.
Article 4 – Contract Date and Force Majeure
The contract date is the date the order was placed by the BUYER.
Natural disasters, war, terrorism, strikes, infrastructure failures, and other situations beyond the control of the parties are considered force majeure. Neither party can be held liable in the event of force majeure. If the force majeure event lasts for 30 days, either party may terminate the contract.
Article 5 – Seller's Rights and Obligations
The SELLER undertakes to deliver the product completely in accordance with legal regulations. The SELLER is not responsible for price errors resulting from system errors. Payment can be made by credit card or bank transfer. Orders for which payment is not received will be cancelled.
Article 6 – Rights and Obligations of the Buyer
By placing an order, the BUYER is deemed to have accepted this agreement. The BUYER agrees to fulfill its payment obligations. The BUYER acknowledges that it has been informed about the product and order conditions.
Article 7 – Ordering and Payment
The order will be processed after payment confirmation is received. In case of stock problems, the BUYER will be informed and, if desired, the order will be cancelled or an alternative will be offered. In case of cancellation, the amount will be refunded within 10 days.
Article 8 – Shipping and Delivery
Products are delivered via our contracted shipping company. Delivery time is 7 days from order confirmation. Damaged packages must be documented with the delivery person before accepting delivery.
Article 9 – Right of Return and Withdrawal
Since Hafkha products are custom-made and produced to order, returns and cancellations are not accepted. In cases of damage during shipping, replacements will be provided upon presentation of a damage report. Damaged items must be reported within 48 hours.
Article 10 – Confidentiality
The buyer's information will not be shared with third parties. Credit card information is not stored in the system. The information will only be used within the scope of the order and legal obligations.
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